The ADA Interactive Process – The Key to Compliance

Tuesday, July 7, 2020
2:30 PM - 4:00 PM Eastern Time Zone


Join this 90 minute session that will go into detail of describing the steps involved in the interactive process and how to perform these steps. We will also discuss the importance of making a good faith effort in engaging in the interactive process steps, what is meant by good faith effort, how to demonstrate good faith effort, how to explore accommodations in good faith, and the consequences if an employer fails to engage in these efforts. Attendees will learn how to effectively identify an employee’s barriers to performance and talk about how to work with the employee during the interactive process by explaining to him or her how the interactive process works, what is expected of them, and possible outcomes.

**This session qualifies as Elective Credit for the ADA Coordinators Certification Training Program (ACTCP)

Continuing Education Recognition Available

Certificate Credit hours
Certificate of Attendance 1.5


Sheryl Ellis, Consultant, Augmented HR Solutions

Questions for presenters:

1 What would not be considered a good faith effort?
2 Must employers provide the same accommodations employees have at work to individuals now required to telecommute due to the COVID-19 pandemic, i.e. equipment, ergo chairs, adjustable height desks, etc.?
3 What steps (interactive process) are being researched and/or analyzed due to the pandemic?

Session Questions

This session is accepting questions from registered users. After you have registered to participate in this session you can submit your questions on your Account Manager page. Please note: the number of questions will be limited and submissions will be closed well before the session starts to provide time to prepare answers.