The ADA Interactive Process – The Key to Compliance

Tuesday, July 7, 2020


Join this 90 minute session that will go into detail of describing the steps involved in the interactive process and how to perform these steps. We will also discuss the importance of making a good faith effort in engaging in the interactive process steps, what is meant by good faith effort, how to demonstrate good faith effort, how to explore accommodations in good faith, and the consequences if an employer fails to engage in these efforts. Attendees will learn how to effectively identify an employee’s barriers to performance and talk about how to work with the employee during the interactive process by explaining to him or her how the interactive process works, what is expected of them, and possible outcomes.

**This session qualifies as Elective Credit for the ADA Coordinators Certification Training Program (ACTCP)

Multimedia Archives

Playback Video

Note: No credit is available for reviewing the recorded session.


Sheryl Ellis Consultant, Augmented HR Solutions