Accessible Airport Terminals

Thursday, November 4, 2010

The Access Board is developing design guidance and best practices on access to airports, a frequent source of complaints by travelers with disabilities. This session will review information collected to date on solutions to common access issues in airport terminals. This session will focus on areas of special concern such as accessible passenger loading zones, self-service ticketing kiosks, security checkpoints, boarding bridges and devices, signage, counters, communication systems, and service animal relief areas.
Bill Botten Accessibility Specialist
Office of Technical and Information Services US Access Board