Common Sources of Confusion in the ADA and ABA Standards

Thursday, September 2, 2021
2:30 PM - 4:00 PM Eastern Time Zone


Certain provisions in the ADA and ABA Accessibility Standards are prone to misinterpretation and generate many of the technical assistance inquiries the Access Board receives. This webinar will review and clarify common sources of confusion in the standards, including application of the standards in new construction and alterations, work and dining surfaces, toilet rooms, signs, accessible routes and ground surfaces, and other areas and elements. Session participants are encouraged to share their own areas of confusion and submit questions in advance of the session. This webinar will include video remote interpreting (VRI) and real-time captioning.

Continuing Education Recognition Available

Certificate Credit hours
California Architects Board 1.5
Certificate of Attendance 1.5
ICC 1.5
LA CES 1.5


Bill Botten, Training Coordinator, Senior Accessibility Specialist, Office of Technical and Information Services, U.S. Access Board

Sarah Presley, Accessibility Specialist, US Access Board

Scott Windley, TA Coordinator and Senior Accessibility Specialist, Office of Technical and Information Services, U.S. Access Board

Questions for presenters:

1 For signs containing tactile characters, does the clear floor space of 18 inches by 18 inches need to be centered on the tactile characters on both sides of the door or only one the pull side (703.4.2) ?
2 Sometimes faucets are located on the sink, on the adjacent countertop behind or on the side of the sink, or on the wall behind the sink. Do all these faucets at sinks and lavatories require a forward approach or are they allowed to provide either a forward or parallel approach (606.2, 606.4, 309, 305.5)? What about adjacent soap and towel dispensers?
3 Doors that are a part of an accessible route must comply with accessible door standards (404.1). Are doors to stairways considered “doors that a part of an accessible route” if the doors only serve the stairs e.g. no areas of refuge?
4 What are the gate (clearances, approach, bottom panel) and gate lock/hardware (height, operation) requirements for new construction pools. These are multi-family housing pools that also allow public use for lessons, parties, etc.
5 Many operable windows are exempt from accessibility requirements (229.1) Does this exemption include their window coverings e.g. blinds?
6 If all restrooms are accessible in a facility, are ISA signs required?
7 For signs containing tactile characters and braille (703.3.2), is it considered compliant to have raised text and braille in multiple locations on the sign? Example: a room number and braille located in the top half of the sign, a clear break in text/braille, and then a room name and braille in the bottom half of the sign.
8 With ADA requirements for city maintained side walls and curb cuts, why is a person in a rural setting where sidewalks are not required and the rural public roads are not maintained by the public entities Title II, making a person with a disability feel discriminated by the ADA because there is no U.S. mail delivery, no trash/garbage pickup, nor any Council on Aging transportation?

Session Questions

This session is accepting questions from registered users. After you have registered to participate in this session you can submit your questions on your Account Manager page. Please note: the number of questions will be limited and submissions will be closed well before the session starts to provide time to prepare answers.

Privacy Statement

In order to register for this webinar you will need to create an account and provide, at a minimum, your name, email address, phone number, city, and country. If you do not wish to create an account, you may watch this webinar after it has been recorded. Webinars are typically posted 2 days after the live session. You can access our previously recorded webinars at this link. Be advised that in order to obtain continuing education credits you must register and create an account. See Continuing Education Recognition Request Policy.