Jan Majewski

Director, Inclusive Cultural and Educational Projects
Institute for Human Centered Design (IHCD)


Jan Majewski joined the Institute for Human Centered Design (IHCD) to enrich her love for museums and her advocacy for making them more inclusive. Brainstorming and problem solving with museum professionals across the globe, she collaborates with clients to ensure their museums, exhibitions, programs, and policies provide people on the spectrum of ability and age, from all cultures, an equal opportunity for engagement and participation. Learning deeply from user/experts who have lived experience with disabilities, Jan helps share their expertise in museums through user testing, co-design, and training.

Before joining IHCD, Jan was an Accessibility Specialist in the Disability Rights Section of the United States Department of Justice, where she worked on issues of museum accessibility, accessible technology, cooperation between the disability and business communities, and ADA technical assistance.

Jan began her career in museums at the Smithsonian Institution. Coming from a classroom background, teaching students who were deaf, she began as the Coordinator for Special Education in the Institution’s then Office of Elementary and Secondary Education. She later became the Office’s Director of Outreach Programs and then founded the Institution-wide Accessibility Program where she partnered with all of the museums and the National Zoo to increase accessibility throughout the Institution. Jan led the teams that wrote the first comprehensive set of U.S. museum exhibition universal design guidelines, the Smithsonian Guidelines for Accessible Exhibition Design, and the museum training manual, Part of Your General Public Is Disabled. The American Alliance of Museums awarded Jan the 2021 individual award for Diversity, Equity, Accessibility, and Inclusion.