A Tale of Three Agencies: The Section 508 Playbook

Tuesday, July 18, 2023


Every agency should develop, implement, and maintain a strategic Section 508 plan as part of their broader, multi-faceted accessibility program. This webinar will highlight policies and strategies employed by the Social Security Administration, Veterans Administration, and the FDIC that may be adapted for use by other agencies. In addition, resources such as the Section 508 Playbook will also be referenced to help agencies, at any stage of their program maturity level, chart a more progressive path forward. Section 508 Coordinators, IT Specialists, Reasonable Accommodation Specialists and Disability Program Managers are encouraged to participate.

Participants may submit questions in advance of the webinar during the registration process or may ask questions during the live session.

Video Remote Interpreting (VRI) and real-time captioning will be provided.

Multimedia Archives

Playback Video

Note: No credit is available for reviewing the recorded session.


Brooke Aiken, FDIC Section 508 Program Manager , Division of Information Technology, Federal Deposit Insurance Corporation (FDIC)

Pierce Crowell, 508 Program Manager, Social Security Administration (SSA)

Chet J. Firth, Senior Advisor, Section 508 Program Compliance, Risk and Remediation (CRR) , Office of Information and Technology (OIT), Department of Veterans Affairs