New Rules: Service Animals and the Air Carriers Access Act (ACAA)

Tuesday, February 9, 2021
2:00 PM - 3:30 PM Eastern Time Zone


*Special Session*

On December 10, 2020, the U.S. Department of Transportation (DOT) issued a final rule to amend the Department’s Air Carrier Access Act (ACAA) regulation on the transport of service animals by air carriers. The effective date for this rule is January 11th, 2021. Join us as our speaker provides details on the new rule, including a summary of the changes to the definition of a service animal in air transportation (once the rule becomes effective, airlines can treat emotional support animals as pets), DOT forms that airlines air carriers may require from passengers traveling with service animals, prohibitions against breed limitations, along with other changes. Following the presentation, participants will have an opportunity to ask questions of the speaker.

Continuing Education Recognition Available

Certificate Credit hours
Certificate of Attendance 1.5


Maegan Johnson, Senior Attorney Advisor, U.S. Department of Transportation , Office of the Secretary, Office of Aviation Consumer Protection

Questions for presenters:

1 Will air carriers based in countries other than the United States, such as Canada, be required to follow these rules if they fly within the U.S. and, if so, how will that work and when will they be required to begin compliance with these new rules?
2 Do Universities with Air Transportation programs/Aviation programs need to permit Service animals in the areas where learning may take place (or even in the small planes that students fly).
3 1) Will the U.S. military (Transportation Command = TRANSCOM) heed these rules as well? 2) What paperwork/documentation will be required?

Session Questions

This session is accepting questions from registered users. After you have registered to participate in this session you can submit your questions on your Account Manager page. Please note: the number of questions will be limited and submissions will be closed well before the session starts to provide time to prepare answers.