Ohio State is one of the country's largest universities. Though it has a central IT office, there are at least 20 IT "shops" of varying sizes on campus, each serving a constituency with unique needs, goals, and expectations. At this point, a number of prominent law suits, both at universities and at private companies, have made it entirely clear that accessibility must be a part of an overall approach to IT. We have all long known that accessibility is the "right thing to do," but the strong advocacy of prominent civil rights groups has made it entirely clear that we cannot just say accessibility is a noble goal. Rather it must be in place, on the ground, part of an organization's basic approach to information and communications technologies at all levels.